Welcome to the PriceOtus Help Documentation. This comprehensive guide covers all features and functionality of the PriceOtus price tracking and repricing application.
Documentation Index
01. Getting Started
Start here if you're new to PriceOtus
- Overview of features
- Navigation guide
- First steps setup
- Understanding product statuses
- Basic workflow
- Tips for success
Best for: New users, initial setup, understanding basics
02. Products Management
Complete guide to managing your products
- Product list view and filtering
- Product profile view
- Status management (Draft, Watch, Watch & Reprice)
- Competitors section
- Price history charts
- Market position indicators
- Product variants
- Bulk actions
- Export and reporting
Best for: Daily product management, filtering, status changes
03. Competitor Discovery and Management
How to find and manage competitors
- Manual competitor addition
- Automatic discovery (bulk)
- CSV import
- Managing competitor stores
- Competitor confirmation and reporting
- Price tracking and updates
- Competitor settings
- Troubleshooting discovery issues
Best for: Adding competitors, discovery setup, competitor management
04. Alert Rules
Setting up price change notifications
- Creating alert rules
- Rule configuration options
- Alert rule examples
- Managing rules
- Viewing alerted products
- Email notifications
- Best practices
- Troubleshooting
Best for: Setting up notifications, monitoring competitive changes
05. Repricing Rules
Automated price adjustment guide
- Understanding repricing
- Creating repricing rules
- Pricing strategies
- Advanced options (limits, rounding, exclusions)
- Applying rules to products
- Rule examples
- Managing rules
- Repricing safeguards
- Best practices
Best for: Automated pricing, competitive repricing setup
06. Settings
Application configuration and preferences
- General settings (email, updates, display)
- Market stats configuration
- Repricing safeguard settings
- Email notifications setup
- Display options
- Update frequency
- Price history settings
- Best practices
Best for: Customizing the application, configuring preferences
07. Market Position & Stats
Understanding your competitive position
- Market position categories
- Market stats overview
- Configuring market position
- Using market stats
- Product-level positioning
- Best practices
- Advanced usage
Best for: Competitive analysis, market positioning, strategic planning
Quick Reference
Common Tasks
Getting Started
- Import products (automatic from Shopify)
- Add competitors (manual or discovery)
- Set product status (Watch or Watch & Reprice)
- Configure alert rules
- Set up repricing rules
Daily Workflow
- Check market stats overview
- Review alerted products
- Monitor competitor prices
- Adjust prices if needed
- Review market position
Setting Up Automation
- Add competitors for products
- Create repricing rules
- Set products to "Watch & Reprice"
- Configure safeguards
- Monitor suggested prices
Key Concepts
Product Statuses
- Draft: Not monitored
- Watch: Monitored, no auto-update
- Watch & Reprice: Monitored and auto-updated
Market Position
- Super Cheap: 20%+ below market
- Cheaper: 5-20% below market
- On Par: ±5% of market
- Expensive: 5-20% above market
- More Expensive: 20%+ above market
Note: adjustable in settings.
Update Frequencies
- 24 hours: Once per day (default)
- 12 hours: Twice per day (subscription)
- 6 hours: Four times per day (subscription)
Support Resources
- Email Support: [email protected]
- In-App Support Chat: We respond within 12 hours when not online
- Feature Requests: Canny Portal
- In-App Help: Look for (?) icons throughout the interface
Documentation Structure
Each help document includes:
- Overview: What the feature does
- Detailed Instructions: Step-by-step guides
- Examples: Real-world use cases
- Best Practices: Recommendations
- Troubleshooting: Common issues and solutions
- Tips: Helpful hints and shortcuts
How to Use This Documentation
- New Users: Start with "Getting Started"
- Feature-Specific: Jump to the relevant guide
- Problem Solving: Check troubleshooting sections
- Best Practices: Review best practices in each guide
- Reference: Use as a reference for specific tasks
Updates
This documentation is updated regularly to reflect new features and improvements. Check back periodically for updates.
Last Updated: February 2026
Version: 1.2