Welcome to the PriceOtus Help Documentation. This comprehensive guide covers all features and functionality of the PriceOtus price tracking and repricing application.
Documentation Index
01. Getting Started
Start here if you're new to PriceOtus
- Overview of features
- Supported platforms (Shopify, WooCommerce, any webstore via CSV/manual/automatic import)
- Navigation guide
- First steps setup
- Understanding product statuses
- Basic workflow
- Tips for success
Best for: New users, initial setup, understanding basics
02. Products Management
Complete guide to managing your products
- Product list sub-tabs (All, Alerted, Needs action, Out of stock)
- Product list view, filters, and list settings
- Product profile view
- Status management (Draft, Watch, Watch & Reprice)
- Competitors section, domain actions
- Price history charts
- Market position indicators
- Product variants
- Bulk actions (including apply pricing rule)
- Export and reporting
Best for: Daily product management, filtering, status changes
03. Competitor Discovery and Management
How to find and manage competitors
- Competitors tab (stores, Active / Avoided, discovery overview)
- Auto-discovery and one-time discovery
- Monthly discovery capacity
- Discovery settings (search by, similarity score, auto-confirm, country)
- Manual competitor addition
- CSV import
- Store adjustments and avoided stores
- Competitor confirmation and reporting
- Variant mapping and duplicating URLs to variants
- Troubleshooting discovery issues
Best for: Adding competitors, discovery setup, competitor store management
04. Alert Rules
Setting up price change notifications
- Creating alert rules
- Rule configuration options
- Alert rule examples
- Managing rules
- Viewing alerted products
- Email notifications
- Best practices
- Troubleshooting
Best for: Setting up notifications, monitoring competitive changes
05. Pricing Rules
Automated price adjustment guide
- Understanding pricing
- Creating pricing rules
- Pricing strategies
- Advanced options (limits, rounding, exclusions, inventory conditions, don't ignore out-of-stock)
- Clearance mode and follow out-of-stock
- Applying rules to products
- Rule examples
- Managing rules
- Repricing safeguards
- Best practices
Best for: Automated pricing, competitive repricing setup
06. Settings
Application configuration and preferences
- General settings (email, report grouping, updates, display)
- Market stats configuration
- Repricing safeguard settings
- Price comparison widget setup
- Store connection (Shopify, WooCommerce, any webstore via CSV/manual/automatic import)
- Email notifications setup
- Display options and list column settings
- Update frequency
- Price history settings
- Best practices
Best for: Customizing the application, configuring preferences
07. Market Position & Stats
Understanding your competitive position
- Market position categories
- Market stats overview
- Configuring market position
- Using market stats
- Product-level positioning
- Best practices
- Advanced usage
Best for: Competitive analysis, market positioning, strategic planning
Quick Reference
Common Tasks
Getting Started
- Import products (Shopify, WooCommerce, or any webstore via CSV/manual/automatic import)
- Optionally add competitor stores on the Competitors tab (or paste product URLs on a product profile)
- Configure discovery (auto-discovery or a one-time run)
- Set product status (Watch or Watch & Reprice)
- Optionally add more alert rules (a default is already created)
- Set up pricing rules
Daily Workflow
- Review market position
- Review alerted products (filter by alert rule if needed)
- Confirm unconfirmed competitors in Needs action
- Monitor competitor prices
- Adjust prices if needed
Setting Up Automation
- Add competitor stores and enable auto-discovery (or run a one-time discovery)
- Confirm unconfirmed matches
- Create pricing rules
- Set products to "Watch & Reprice"
- Configure safeguards
- Monitor suggested prices
Key Concepts
Product Statuses
- Draft: Not monitored
- Watch: Monitored, no auto-update
- Watch & Reprice: Monitored and auto-updated
Market Position
- Super Cheap: 20%+ below market
- Cheaper: 5-20% below market
- On Par: ±5% of market
- Expensive: 5-20% above market
- More Expensive: 20%+ above market
Note: adjustable in settings.
Supported Platforms: Shopify, WooCommerce, any webstore via CSV/manual/automatic import
Update Frequencies
- 24 hours: Once per day (default)
- 12 hours: Twice per day (subscription)
- 6 hours: Four times per day (subscription)
App Navigation
The application has eight main tabs:
- Products — manage products, competitors on each product, and market stats
- Competitors — competitor stores, discovery overview, auto-discovery, and one-time discovery
- Alert Rules — configure price change notifications
- Pricing Rules — set up automated pricing
- Settings — configure preferences and safeguards
- Manage my plan — subscription and billing
- Help — in-app documentation index linking to these guides
- Feature voting — submit and vote on product improvements
Support Resources
- Email Support: [email protected]
- In-App Support Chat: We respond within 12 hours when not online
- Feature Requests: Canny Portal or the Feature voting tab
- In-App Help: Look for (?) icons throughout the interface
- Suggest an improvement: Link in the app footer
Documentation Structure
Each help document includes:
- Overview: What the feature does
- Detailed Instructions: Step-by-step guides
- Examples: Real-world use cases
- Best Practices: Recommendations
- Troubleshooting: Common issues and solutions
- Tips: Helpful hints and shortcuts
How to Use This Documentation
- New Users: Start with "Getting Started"
- Feature-Specific: Jump to the relevant guide
- Problem Solving: Check troubleshooting sections
- Best Practices: Review best practices in each guide
- Reference: Use as a reference for specific tasks
Updates
This documentation is updated regularly to reflect new features and improvements. Check back periodically for updates.
Last Updated: August 2026
Version: 1.4