PriceOtus

PriceOtus

Welcome to the PriceOtus Help Documentation. This comprehensive guide covers all features and functionality of the PriceOtus price tracking and repricing application.

Documentation Index

01. Getting Started

Start here if you're new to PriceOtus

  • Overview of features
  • Supported platforms (Shopify, WooCommerce, any webstore via CSV/manual/automatic import)
  • Navigation guide
  • First steps setup
  • Understanding product statuses
  • Basic workflow
  • Tips for success

Best for: New users, initial setup, understanding basics

02. Products Management

Complete guide to managing your products

  • Product list sub-tabs (All, Alerted, Needs action, Out of stock)
  • Product list view, filters, and list settings
  • Product profile view
  • Status management (Draft, Watch, Watch & Reprice)
  • Competitors section and inline edit mode
  • Price history charts
  • Market position indicators
  • Product variants
  • Bulk actions (including apply pricing rule)
  • Export and reporting

Best for: Daily product management, filtering, status changes

03. Competitor Discovery and Management

How to find and manage competitors

  • Manual competitor addition
  • Automatic discovery (bulk)
  • CSV import
  • Managing competitor stores
  • Competitor confirmation and reporting
  • Price tracking and updates
  • Competitor settings
  • Troubleshooting discovery issues

Best for: Adding competitors, discovery setup, competitor management

04. Alert Rules

Setting up price change notifications

  • Creating alert rules
  • Rule configuration options
  • Alert rule examples
  • Managing rules
  • Viewing alerted products
  • Email notifications
  • Best practices
  • Troubleshooting

Best for: Setting up notifications, monitoring competitive changes

05. Pricing Rules

Automated price adjustment guide

  • Understanding pricing
  • Creating pricing rules
  • Pricing strategies
  • Advanced options (limits, rounding, exclusions, inventory conditions)
  • Clearance mode and follow out-of-stock
  • Applying rules to products
  • Rule examples
  • Managing rules
  • Repricing safeguards
  • Best practices

Best for: Automated pricing, competitive repricing setup

06. Settings

Application configuration and preferences

  • General settings (email, updates, display)
  • Market stats configuration
  • Repricing safeguard settings
  • Price comparison widget setup
  • Store connection (Shopify, WooCommerce, any webstore via CSV/manual/automatic import)
  • Email notifications setup
  • Display options and list column settings
  • Update frequency
  • Price history settings
  • Best practices

Best for: Customizing the application, configuring preferences

07. Market Position & Stats

Understanding your competitive position

  • Market position categories
  • Market stats overview
  • Configuring market position
  • Using market stats
  • Product-level positioning
  • Best practices
  • Advanced usage

Best for: Competitive analysis, market positioning, strategic planning

Quick Reference

Common Tasks

Getting Started

  1. Import products (Shopify, WooCommerce, any webstore via CSV/manual/automatic import)
  2. Add competitors (manual or discovery)
  3. Set product status (Watch or Watch & Reprice)
  4. Configure alert rules
  5. Set up pricing rules

Daily Workflow

  1. Check market stats overview
  2. Review alerted products (filter by alert rule if needed)
  3. Confirm unconfirmed competitors in Needs action tab
  4. Monitor competitor prices
  5. Adjust prices if needed
  6. Review market position

Setting Up Automation

  1. Add competitors for products
  2. Create pricing rules
  3. Set products to "Watch & Reprice"
  4. Configure safeguards
  5. Monitor suggested prices

Key Concepts

Product Statuses

  • Draft: Not monitored
  • Watch: Monitored, no auto-update
  • Watch & Reprice: Monitored and auto-updated

Market Position

  • Super Cheap: 20%+ below market
  • Cheaper: 5-20% below market
  • On Par: ±5% of market
  • Expensive: 5-20% above market
  • More Expensive: 20%+ above market

Note: adjustable in settings.

Supported Platforms: Shopify, WooCommerce, any webstore via CSV/manual/automatic import

Update Frequencies

  • 24 hours: Once per day (default)
  • 12 hours: Twice per day (subscription)
  • 6 hours: Four times per day (subscription)

App Navigation

The application has seven main tabs:

  1. Products — manage products, competitors, and market stats
  2. Alert Rules — configure price change notifications
  3. Pricing Rules — set up automated pricing
  4. Settings — configure preferences and safeguards
  5. Manage my plan — subscription and billing
  6. Help — in-app documentation index linking to these guides
  7. Feature voting — submit and vote on product improvements

Support Resources

  • Email Support: [email protected]
  • In-App Support Chat: We respond within 12 hours when not online
  • Feature Requests: Canny Portal or the Feature voting tab
  • In-App Help: Look for (?) icons throughout the interface
  • Suggest an improvement: Link in the app footer

Documentation Structure

Each help document includes:

  • Overview: What the feature does
  • Detailed Instructions: Step-by-step guides
  • Examples: Real-world use cases
  • Best Practices: Recommendations
  • Troubleshooting: Common issues and solutions
  • Tips: Helpful hints and shortcuts

How to Use This Documentation

  1. New Users: Start with "Getting Started"
  2. Feature-Specific: Jump to the relevant guide
  3. Problem Solving: Check troubleshooting sections
  4. Best Practices: Review best practices in each guide
  5. Reference: Use as a reference for specific tasks

Updates

This documentation is updated regularly to reflect new features and improvements. Check back periodically for updates.

Last Updated: June 2026

Version: 1.3